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Impartial and Neutral - The mediator will assist
you and the other party equally without favoring one side or
the other. The mediator has no interest in making you settle
your dispute.
They are unbiased about what you and the other party put in
your agreement. The mediator will not decide who is right, give
legal advice, or recommend solutions.
If because of the individuals or issues involved, a mediator cannot maintain
neutrality, they will withdraw.
Self-Responsible and Satisfying - In mediation you are actively
involved in resolving your own conflict and developing a resolution that
fits the particular circumstances of your life. Research has shown that these
elements dramatically increase the likelihood that both parties will be satisfied
with the result, finding it easier to comply with the terms of the agreement.
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